crystalbyfgg.com, where our brand essence ‘CrystalbyFGG’, to provide fresh and inspiring designed mobile accessories, with a continued commitment to inspire, nurture, and celebrate great new designs. Embracing every customer’s daily life by our outstanding products, stylish designs and experiences that consumers crave is our ambition.
Driven by an unnatural obsession for understanding people, brands and technology, we innovate with soul and passion.
We aim to provide the irresistible products that everyone shall get inspired while they are on your hands.
* Reliability with Confidence
When you purchased from our store, our logistic department will help you to trace the status and location of the parcel so that we know exactly what has actually happened to it. Moreover, we have sufficient stock in our warehouse and we could provide replacement if stock is broken or not working when you received your purchase.
* High Security
We want to assure you that every purchase you made is a secure transaction. We are using one of the highest security payment systems on the Internet: “PayPal”, to handle all payment issues. You can complete your transactions painlessly, easily and quickly with great safety.
* Highly Rated Courteous, Knowledgeable and Professional Customer Service Team
To ensure our goal is achieved: to provide customers with the most accurate and fastest information in the shortest possible time. Our staff in Customer Service team is all well trained with good product knowledge and excellent service manner. Being a polite, professional and efficient working team, our staff will respond all inquiries and complaints within 24 hours.
* Value added services
We do not only provide more than products but with post-sales assistance. If you would like us to help on any technical or product improvement, please feel free, all comments or suggestions are very welcomed.
* Guaranteed Privacy
We deeply respect your privacy, thus, personal information is collected voluntarily and will not pass any customer information to other companies. We will only use your information for sending e-newsletter with information on best deals and latest products, no junk mail or spam are included.